Privacy Policy

1. Introduction

Mr. Doge ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports odds data API platform and services. By using our Service, you consent to the data practices described in this policy.

2. Information We Collect

3. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Provide API access, process requests, and deliver odds data and predictions
• Account Management: Create and manage accounts, authenticate users, and maintain security
• Billing: Process payments, manage credit balances, and generate invoices
• Communication: Send service updates, security alerts, billing notifications, and support responses
• Analytics: Understand usage patterns, optimize API performance, and measure service health
• Product Improvement: Develop new features, improve AI models, and enhance user experience
• Fraud Prevention: Detect and prevent abuse, unauthorized access, and fraudulent activity
• Legal Compliance: Meet regulatory requirements, respond to legal requests, and enforce our Terms
• Research: Conduct internal research on API usage trends (using aggregated, anonymized data)

4. How We Share Your Information

5. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations:

• Account Data: Retained while your account is active, plus up to 90 days after deletion for backup and recovery
• API Logs: Retained for 90 days for debugging, analytics, and billing reconciliation
• Billing Records: Retained for 7 years to comply with tax and accounting regulations
• Usage Analytics: Aggregated data may be retained indefinitely in anonymized form
• Security Logs: Retained for 1 year for fraud prevention and security investigations
• Legal Compliance Data: Retained as required by applicable laws and regulations

You can request deletion of your data at any time by contacting support@mrdoge.co. Some data may be retained in anonymized form for analytics or as required by law.

6. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit (HTTPS/TLS 1.3) and at rest (AES-256)
• Access Controls: Strict employee access policies with role-based permissions and audit logs
• Authentication: Secure password hashing using bcrypt with high cost factors
• API Security: API keys with configurable permissions and rate limiting
• Infrastructure: Cloud providers with SOC 2, ISO 27001, and PCI DSS certifications
• Monitoring: 24/7 security monitoring, threat detection, and incident response
• Regular Audits: Periodic security assessments, penetration testing, and vulnerability scans
• Data Isolation: Multi-tenant architecture with strict data isolation between customers

While we implement strong security measures, no method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and API keys.

7. Your Privacy Rights

Depending on your location (particularly EU/EEA under GDPR and California under CCPA), you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information in your account
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format (JSON/CSV)
• Objection: Object to certain data processing activities
• Restriction: Request we limit how we use your data
• Withdrawal of Consent: Revoke consent for data processing where applicable
• Opt-Out: Unsubscribe from marketing emails (transactional emails cannot be disabled)

To exercise these rights, contact us at privacy@mrdoge.co or support@mrdoge.co. We will respond within 30 days. You may need to verify your identity for security purposes.

8. Cookies and Tracking

We use the following types of cookies:

9. International Data Transfers

Mr. Doge operates globally, and your information may be transferred to and processed in countries other than your own, including the United States. We ensure appropriate safeguards are in place when transferring data internationally:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements (DPAs) with all third-party processors
• Compliance with GDPR, CCPA, and other applicable privacy regulations
• Adequacy decisions where applicable (e.g., EU-US Data Privacy Framework)

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Children's Privacy

Mr. Doge is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take immediate steps to delete such information and terminate the account.

11. Third-Party Links and Integrations

Our Service may contain links to third-party websites, services, or bookmakers. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by Mr. Doge.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, and shared
• Right to delete personal information (with certain exceptions)
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights
• Right to correct inaccurate personal information

To exercise your CCPA rights, email us at privacy@mrdoge.co with "CCPA Request" in the subject line.

13. European Privacy Rights (GDPR)

If you are located in the EU/EEA, you have rights under the General Data Protection Regulation:

• Legal basis for processing: Consent, contract performance, legitimate interests, or legal obligation
• Right to lodge a complaint with your local data protection authority
• Right to data portability in a machine-readable format
• Right to object to automated decision-making and profiling
• Right to withdraw consent at any time without affecting lawfulness of prior processing

For GDPR-related inquiries, contact our Data Protection Officer at privacy@mrdoge.co.

14. Do Not Track Signals

Some browsers support a "Do Not Track" (DNT) feature. Currently, there is no industry standard for how to respond to DNT signals. Our Service does not respond to DNT browser signals, but you can control tracking through your cookie preferences and browser settings.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on your dashboard

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For specific privacy or data protection inquiries, please use privacy@mrdoge.co. For general support, use support@mrdoge.co.